AX-11 Senior Associate – Content Management

Job Summary

Oceans Code Experts is looking for a Senior Associate in Content Management to join our team. This role involves managing website usability, collaboration tools, content and document management, search engines, taxonomy/metadata, metrics reporting/analytics, workflow and process automation applications, and AI agents. The ideal candidate will have 6-10 years of experience, including 3-5 years in knowledge management, preferably in a global professional services organization.

Job Responsibilities

Manage website usability and subscription management
Utilize collaboration tools effectively
Oversee content and document management processes
Implement and optimize search engines
Develop taxonomy and metadata strategies
Generate metrics reports and perform analytics
Automate workflows and processes
Utilize AI agents to enhance operations

Job Requirements

8-10 years of professional experience
Bachelor’s degree in Business, Management, Marketing, Information Systems, Library Sciences, Journalism, or Communications
Advanced degree in a related field preferred
Experience in knowledge management in a global professional services organization
Consulting experience in the advisory/consulting space is a plus
Proficiency in Microsoft Suite (SharePoint, CoPilot, Teams, Viva Engage)
Experience with managing offshore teams

Nice to Have

PMP Certification

Position Type and Expected Hours of Work