A rapidly growing dental health provider needed more than just clinical expertise, it needed reliable digital infrastructure. As demand surged across clinics, backend systems struggled to keep up. A specialized engineering team stepped in to redesign the architecture, optimize performance, and implement job scheduling, ensuring operations like appointment reminders and reporting ran smoothly, even under pressure.
The Challenge
As a dental health provider expanded its footprint, its internal tracking and reporting systems struggled to keep up with increased user demand. The existing backend infrastructure lacked the robustness required to handle operations across multiple clinics, putting appointment scheduling, patient tracking, and data synchronization at risk.
The Process
Oceans was brought in to stabilize, scale, and optimize the client’s backend systems. Over several months, a dedicated engineering team worked to:
- Redesign and maintain a backend architecture capable of supporting a growing network of clinics.
- Implement Hangfire for job scheduling, ensuring critical background tasks such as appointment reminders and reporting stayed reliable and timely.
- Boost system performance and uptime, minimizing operational risk and improving service continuity for clinics and patients alike.
The Team
Oceans assigned backend specialists experienced in healthtech environments and systems with high operational sensitivity. The team focused not only on development but also on performance tuning, stability under load, and risk mitigation.
The Solution
Thanks to Oceans’ involvement, the platform now features a stable, scalable, and well-optimized structure that ensures high system uptime reducing the risk of service interruptions or missed appointments.
This project reflects how Oceans teams drive long-term operational resilience in industries where user experience and timing are critical to business success.
